Refund Policy

We want you to be confident buying an IP core you cannot fully evaluate before purchase. This policy explains when you can get your money back.

1. Not downloaded: 14 days

If you have not downloaded the Core, you can ask for a full refund within fourteen (14) days of purchase, for any reason.

2. Documented defect that cannot be fixed

If the Core does not behave as its datasheet documents, and we cannot fix the defect or give you a reasonable workaround within thirty (30) days of your report, you can ask for a full refund. To report a defect, email a description and, if possible, a failing test case to hello@tikalogic.com.

If you receive a refund for a Core you downloaded, your license ends and you must delete the Core’s source code and stop using it in new designs.

3. Other cases

Because the Core is delivered as source code, we cannot offer refunds after download for other reasons, such as a change of plans. If you are unsure whether a Core fits your design, write to us before buying: we are happy to answer questions about the interface, resources and integration.

4. How refunds are paid

Refunds are issued by Paddle, our merchant of record, to the original payment method. Your statutory rights as a consumer are not affected by this policy.

5. Contact

For questions about this document, write to Tika Logic, Chile, at hello@tikalogic.com.